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The American Swedish Institute

Director of Experience

Location: Minnesota - Twin Cities
Type: Full Time
Category: Executive and management

City: Minneapolis, MN
Salary: $68,000 – 78,000

Job description

Are you passionate about storytelling? Do you naturally connect people and ideas? Does Shakespeare’s famous idiom, “the world is your oyster” resonate with how you engage the world? If you dream big and love working collaboratively and thinking strategically with an innovative team, this might be a fit for you!


ASI is looking for a Director of Experience who will be responsible for administering, directing and overseeing all museum functions including collections, exhibitions, programs and visitor services.

Whether it’s connecting locally or globally, your knowledge of American-Swedish culture and links to modern Sweden enable you to find unique artists, designers, and exhibitions for ASI. Your strong communication skills enable you to navigate the passage of ideas and action plans to your team, the Executive Steering Committee, the Board of Trustees and our visitors, as well as various other stakeholders.

The skills and mind-set you will need to see success in the Director of Experience position is generally described below. Explanations of job functions or examples of tasks are meant to provide context into the job, they are not meant to be a comprehensive list of duties.


NATURAL CONNECTOR – Whether it’s an artist, designer, donor, colleague or visitor, you are consistently cultivating and investing in relationships.

VISION CASTER – Imagine this: you see future potential in every engagement, cast a vision and draw people in.

PUBLIC SPEAKING – Whether it’s introducing a new exhibit to a large audience or lunch with a donor, you represent ASI as you engage with the various internal and external stakeholders. You have a strong ability to effectively present both ideas and information to a wide variety of individuals through various mediums.

CREATIVE ENERGY – The ability to think outside the box and provide a catalyst for the generation of ideas – nothing is unobtainable when we are brainstorming! This creative energy and innovative spirit inspires others, and keeps us on the front-edge of museums and cultural centers alike.

CULTURALLY CURIOUS – You are curious about not only the American-Swedish heritage, arts and culture, but the various backgrounds and heritages of others. You celebrate diversity and inclusion, and see high value in learning and engaging in diversity of thought. You have a respect for the value of under-told stories and narratives.


COMMUNICATION – Leads by example, with clear, articulate and direct communication. Synthesizes and disperses information to large variety of audiences including colleagues, Board of Trustees and external stakeholders.

COLLABORATIVE SPIRIT – Strategy, ideas and plans are not crafted alone. You value the experiences, insight and skills the team brings to the table. You pull people in and bring them along as vision become reality.

PEOPLE OVERSIGHT– Supervise and provide on-going direction and support to the Experience team including the Collections Manager, Exhibitions Manager, Associate Director of Programs and Community Engagement & the Visitor Services Manager.

STRATEGIC PLANNING – You are driven to lead projects defined by clear metrics and outcomes. You work to direct the interpretive experience and guide implementation on the ASI campus.

ORGANIZATIONAL OVERSIGHT – Your experience gives you confidence to develop short and long-range plans for exhibitions related programming consistent with ASI’s mission and goals.

CREATE AND EXECUTE – You will use your understanding of the mission, vision and values of ASI, in addition to our organizational goals in order to create and execute revenue generating experiences for our diverse audience, ensuring milestones or outcomes are met throughout the lifespan of each experience.


RESOURCEFUL – Create a budget and stick to it. Have an understanding of how to create a Visitor Experience with the resources that are available—people, finances, time, space, etc. Balances organizational goals and objectives with the audience expectations.

RESEARCH AND REPORT – You research and gather data that is used to make strategic decisions. Both the leading and lagging metrics are shared with internal constituencies through presentations and reports.

FORECASTING & MANAGING RESOURCES – Every vision is developed and executed with consideration of institutional resources. You help make this happen by developing budgets, manage expenses and meeting revenue goals.

OTHER DUTIES AS ASSIGNED – Your problem-solving and analytical skills (not to mention, your grit) are consistently utilized day in and day out and you enjoy the various “other duties” that come into your purview, in addition to your daily projects.

Qualifications or requirements


 Bachelor’s degree or equivalent in history, art history, Scandinavian studies, American Studies or related field.

 5+ years managing similar programs and staff in a museum or cultural center setting

 Ability to balance multiple projects and prioritize tasks; to take initiative and ask questions; to work independently and in a team setting

 Knowledge of museum visitor/audience research and is able to apply to programs

 Demonstrated ability to work with people from different cultures, backgrounds and ages


 Advanced degree in museum studies, history, historic preservation or related field

 Experience with Swedish or Nordic languages and culture

 Experience writing grants and an understanding of fundraising

 Familiarity with database software, reporting and analysis


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds.

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The working conditions and requirements indicated here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

How to apply

Apply by going to and clicking the “APPLY HERE!” button.