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Minnesota Orchestra

Merchandise Supervisor

Location: MN - Twin Cities Metro
Type: Part Time
Category: Visitor, retail and event services

City: Minneapolis, MN
Salary: Hourly, DOE

Job description

Coordinate with Manager of Concert Enhancement/Bar Manager and other Audience Services staff to ensure smooth Merchandise and Concessions operations night of show / event along with any pre-event set-up needs.
Complete staff position sheet; Check in merchandise / bartender/concession staff.
Monitor all stations and assist to replenish products.
At close of sales, enter all tips, voids and run closing register reports.
Assist with Event Manager with any closing duties.
Ensure merchandise, bars and liquor room is restocked.
Assist sales positions when needed.
Attend pre-event meeting, assist with set up and cleaning before and after each concert or event.
Adhere to city, state and federal regulations regarding checking proper identification for proof of age in purchasing or consuming alcoholic beverages, and providing tip declarations as required by federal guidelines.
Assume fiscal responsibility for daily sales transactions.
Assist with department related projects.
Assist with the training and mentoring of staff.
Demonstrate excellent customer service techniques and precise knowledge of products.

Qualifications or requirements

Ability to effectively communicate in English, both orally and in written form.
One year of customer service experience.
Demonstrated experience in mastery of organizational and time management skills with the ability to work independently.
Ability to communicate effectively to colleagues and patrons.
Previous supervisory experience preferred.
CPR/AED/First Aid certification preferred.

Stand and walk with limited breaks for entire shift (up to 8 hours)
Climb stairs, bend and stoop for extended periods of shift
Lift up to 30 pounds for portions of shift and able to push carts (liquor boxes, portable bars, etc.)

How to apply

Please send resume to:


Fax: 612-371-7170

Minnesota Orchestral Association
1111 Nicollet Mall
Minneapolis, MN 55403

No Phone Calls Please

The Minnesota Orchestra is committed to creating a diverse and inclusive workplace. We welcome and encourage applicants from all racial, ethnic and religious backgrounds. The Minnesota Orchestra embraces its commitment to equal opportunity for all applicants, regardless of race, color, creed, gender, religion, age, marital or veteran’s status, national origin, disability, sexual orientation, or any other basis prohibited by local, state or federal law.