Resource Center terms of service
Types of use
The Resource Center workstations are open to any artist, but are for artistic professional development use only. These include but are not limited to email, Microsoft Office applications, Adobe Creative Cloud, event planning and press releases, video training on Lynda.com, scanning, printing and designing promotional materials
The workstations are not permitted for personal use. Chatting, playing games, online shopping, downloading and watching videos, viewing sexually explicit images or text, and/or using Facebook for social purposes are not permitted, and these applications may be blocked. Patrons using workstations for only these functions may be asked to leave.
Drop-in use
Workstation use is limited to one (1) hour per day, subject to availability, during drop-in hours. The Resource Center will be open and staffed from Tuesday through Friday, 1:00 p.m. to 5:00 p.m.
Reservations
The Resource Center is available for use Monday through Friday, 9:00 a.m. to 6:00 p.m. with an advance reservation. Workstations may be reserved for up to two (2) hours for next-day or future reservations, and one (1) hour for same-day reservations, with approval from Springboard staff. Reservations can be made on the Springboard for the Arts website, or with a Springboard staff member directly via phone or email. Reservations can be extended past two hours at the end of the allotted time at the discretion of Springboard staff. Advance reservations are limited to two per week.
Running late and cancellations
Reservations will be released 15 minutes past the start time if the patron hasn’t arrived or notified Resource Center staff that they're running late. Let us know if you're not able to keep your appointment!
Basic assistance
Springboard staff are available to help you answer supported software questions, and troubleshoot problems. Staff can answer general questions related to the hardware (printers, scanners, etc.) and software (Microsoft Office, etc.). Due to their many duties, staff are limited to 15 minutes to assist with a project without a previous reservation.
Project assistance
Resource Center users who need one-on-one assistance with specific projects (scanning, photo printing, or using professional software such as Adobe Creative Cloud) are asked to make an advance reservation so one of our staff will be on-hand to assist you. One-on-one Resource Center assistance must be requested at least one (1) business day in advance via our website, email or phone. There is no charge for this service, but sessions are limited to 30 minutes, once per week.
Behavior
Personal cell phone calls, food and drink, loud group conversations or music (you must wear headphones), disruptive behavior or abusive language directed toward any staff or patrons using the Resource Center are prohibited. Failure to comply with this agreement may result in the loss of Resource Center privileges.
